TheraBot : AI Mental Health App
TheraBot is an AI-based mental health app with a user-friendly interface designed to support individuals. It features AI-generated conversations, mood tracking, and resource recommendations. Users can also share their stories and receive feedback from therapists and peers. The design focuses on creating a supportive and stress-free experience for managing mental health.
UX research, UX designer
2023
Digital Health
Individuals, Therapists
AI-driven support, mood tracking
Challenge
In light of recent concerns about mental health, TheraBot aims to address the negative effects of traditional social media on young adults. Many face anxiety and isolation from harmful online interactions.
The goal is to create a digital space that prioritizes mental well-being. TheraBot will develop an app where users feel safe and valued, encouraging positive engagement and community support. By fostering meaningful connections, it seeks to make mental health a priority in young adults' online lives.
TheraBot will provide tools for users to track their mental wellness and access resources tailored to their needs. Ultimately, it aims to empower users to take control of their mental health in a supportive and uplifting environment.
The Problem statment
Young adults face increased mental health challenges exacerbated by social media's negative influences. There is a need for a space that promotes mental wellness and healthy interactions.
Process
Market Research
Competitive Analysis
User Survey
Personas
User Journey Map
Flow diagram
HI-FI UI
Market Reseach
Pain Points :
Social Media Pressure and stress
Young adults face high stress from managing school, work, and life, along with the pressure to present a perfect image on social media. This creates anxiety and challenges in handling their emotions effectively.
Loneliness and lack of support
Many feel lonely and disconnected, struggling to find a supportive community or access affordable mental health help. They often lack the tools and resources needed to manage their mental well-being.
Future uncertainty and Anxiety
Uncertainty about their career and personal life adds to the mental strain, leaving them anxious about their future and unsure where to seek guidance.
Competitive Analysis
User Survey
85% of users prefer apps with personalized support tailored to their specific mental health needs.
60% of respondents value having a community feature for peer support and shared experiences.
70% of users highlight affordability as a key factor, preferring low-cost or free mental health apps.
65% of respondents say anonymity is important for feeling safe when sharing personal information.
55% of users are interested in AI support, but prefer access to human therapists for more serious issues.
Initial research result
Users seek affordable, personalized mental health apps, but many find current options too expensive or impersonal. Therapists are increasingly adopting digital tools, with up to 70% expected to use mental health apps by 2024.
User Personas
NAME:
Jack
AGE:
21
JOB:
Part-time Barista
HOBBIES:
Playing video games
Social but feels disconnected
Easy-going
Hesitant to seek help for mental health
Thoughtful
Bio
Jack graduated from high school last year and is currently working as a barista while figuring out what he wants to do next. He enjoys hanging out with friends but has been feeling. Jack has considered therapy, but he’s not sure if it’s the right step for him yet. He’s looking for an app that feels approachable and can give him practical tips for staying positive.
Pain points
Feels isolated and lacks motivation.
Uncertain about traditional therapy.
Doesn’t know which mental health app would best suit him.
Goals
Use an approachable app that provides personalized tips for managing depression.
Stay motivated and connected to others.
Explore mental health support without feeling overwhelmed by complex tools or therapy.
NAME:
Emily
AGE:
19
JOB:
University Student
HOBBIES:
Follows wellness accounts
Hardworking
Perfectionist
Ambitious
Friendly but introverted when stressed
Bio
Emily is in her final year of studying biology at a large university. She’s a high achiever. Emily enjoys spending time with friends and going for runs, but lately, she’s been too anxious to do much outside of studying. She’s looking for ways to manage her anxiety without taking too much time away from her schoolwork.
Pain points
Struggles with anxiety due to academic pressure.
Can’t afford ongoing therapy.
Finds some mental health apps too complicated or time-consuming.
Goals
Find a simple, affordable app to track her anxiety.
Access quick and effective stress-relief techniques.
Connect with a supportive community for mental health.
HI-FI UI(Screens)
